The
#AIEye: NICE (Nasdaq: $NICE) inContact CXone Leveraged to Great Effect by Gant
Travel and Xerox (NYSE: $XRX) Wins Multi-Million Dollar Workplace Services
Contract
Global
#AI in Oil & Gas to Reach $4.01 Billion by 2025
Point Roberts WA , Vancouver BC – July 18, 2019 – Investorideas.com (www.investorideas.com), a global investor news source covering
Artificial Intelligence (AI) brings you today’s edition of The
AI Eye- watching stock news, deal
tracker and advancements in artificial intelligence.
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this in full at https://www.investorideas.com/news/2019/artificial-intelligence/07181AIEye-NICE-XRX.asp
Today’s
Column- The
AI Eye- Watching stock news, deal tracker and advancements
in artificial intelligence
Stocks
discussed: (NasdaqGS:NICE) (NYSE:XRX)
NICE Ltd. (NasdaqGS:NICE) has announced that its subsidiary, cloud customer
experience platform NICE inContact CXone, has enabled corporate travel services
provider Gant Travel to improve contact center CRM integration and optimize
Interactive Voice Response (IVR) capabilities. Since implemented CXone, Gant
Travel has reduced telephone costs by 7 percent reduced average handle time by
5 percent, reduced queue wait times by 46 percent, and increased quality scores
for voice and email to 93 percent. Paul Jarman, CEO of NICE inContact,
commented:
“What
we’ve seen with Gant Travel is a full embrace of the power of modern customer
experiences. It’s not surprising that Gant was recently named Rookie of the
Year for the 2019 NICE inContact CX Excellence Awards. As they build upon these
successes, they are laying the foundation for comprehensive analytics,
proactive routing, action and insight. The more any business can learn from its
customers, the more it is able to be a resource and true partner and win
customers for life.”
Xerox Corporation (NYSE:XRX) will provide its Intelligent Workplace Services
(IWS) offering to the Executive Office of Technology Services and Security
(EOTSS) – which is the Commonwealth of Massachusetts’ secretariat leading the
digital transformation of the Executive Branch – in a multi-million dollar
contract. Mike Feldman, president of Americas Operations, Xerox, explained:
“The
Executive Branch of the Commonwealth of Massachusetts is at the forefront of
implementing new technologies that protect and maintain their assets and
automate tasks to make them more effective. Xerox will help the EOTSS engineer
a smarter, more efficient print environment that will help those they serve,
and by extension, the constituents in the Commonwealth of Massachusetts.”
Global
AI in Oil & Gas to Reach $4.01 Billion by 2025
A report from Zion Market Research finds that the global AI
in oil and gas market will grow from $1.75 billion USD in 2018 to $4.01 billion
USD in 2025 with a compound annual growth rate (CAGR) of 12.5 percent in the
forecast period 2019-2025. An excerpt from the report’s press release reads:
The
global oil and gas sector is using AI to significantly digitize its operations;
AI has optimized the process of operations by simplifying the optimization
process in the sector. The declining oil and gas prices have forced the oil and
gas industry to invest in AI to improve efficiency and increase production
rates. Another advantage of advanced AI in the oil and gas industry is that it
can identify bottlenecks and perform respective actions to counter a problem
way before its occurrence. The global AI in oil and gas market is projected to
witness notable growth in the upcoming few years, owing to the rising demand
for automated systems to perform operations like underground excavation and
drilling in the oil and gas industry.
Moreover,
to detect upcoming mishaps and perform dangerous operations by AI systems will
create a safer environment for the laborers, which will further drive the AI in
oil and gas market. Furthermore, there will be more opportunities in AI in oil
and gas market in real-time process optimization and efficient hydrocarbon
exploration. However, the lack of quick ability to learn and understand may
restrict the applications integrated with AI in the oil and gas industry.
Additionally, equipment failures and maintenance of AI-integrated systems will
restrict numerous opportunities in the global AI in oil and gas market.
Sam Mowers,
Investorideas.com
For
a list of artificial intelligence stocks on Investorideas.com visit
here
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