The
#AIEye: PenFed Launching Salesforce-(NYSE: $CRM) Powered Digital Banking
Platform, IBM (NYSE: $IBM) Collaborating with Thomson Reuters on #AI RegTech
Solution
Global
#AI in IoT Market to Reach $16.2 Billion by 2024
Point Roberts WA, Vancouver BC – May 1, 2019 – Investorideas.com (www.investorideas.com), a global investor news source covering
Artificial Intelligence (AI) brings you today’s edition of The AI Eye- watching stock news, deal
tracker and advancements in artificial intelligence.
Listen
to today’s podcast:
Read
this in full at https://www.investorideas.com/news/2019/artificial-intelligence/05011AIEye-PenFed-CRM-IBM.asp
Today’s
Column- The
AI Eye- Watching stock news, deal tracker and advancements
in artificial intelligence
Stocks
discussed: (NYSE:CRM) (NYSE:IBM) (NYSE:TRI) (NasdaqGS:NICE)
The U.S.’s second-largest federal credit union, PenFed,
and Salesforce.com, inc. (NYSE:CRM), have announced that the former is launching a digital banking platform powered by Salesforce
Financial Services Cloud and Community Cloud. In addition to the cloud, PenFed
will leverage Salesforce Einstein bots for machine learning and natural
language processing capabilities to automate routine service requests and speed
up resolution time.
IBM (NYSE:IBM) and Thomson Reuters (NYSE:TRI)
are collaborating on an AI RegTech solution
to help banks with regulatory compliance challenges. Alistair Rennie, General
Manager – Watson Financial Services, IBM, explained the project:
"Combining
worldwide regulatory-specific content, AI and advanced analytics, IBM OpenPages
with Watson provides visibility into pending regulatory changes to take the
guesswork out for compliance professionals. It also helps project exactly what
business impact those changes will likely have on the organization. This
regulatory intelligence solution developed with Thomson Reuters brings a new
level of insight and intelligence to the complex challenges of regulatory
compliance."
NICE Ltd. (NasdaqGS:NICE) polled contact centres in the
United States, United Kingdom and Australia, and found that businesses express confidence in AI
technology. The report, called the 2019
NICE inContact Customer Experience (CX) Transformation Benchmark, found that
“63 percent of contact center leaders agree that chatbots and virtual
assistants make it easier for consumers to get their issues resolved, and 68
percent of those surveyed agree that consumers want to use virtual assistants
to interact with them”. Paul Jarman, CEO NICE inContact, said:
“We
are at an inflection point for AI in the contact center. AI innovations are at
their best when paired with the human touch and deployed to address targeted
customer and agent experience opportunities. AI in the contact center has the
potential to add significant value to customer experience outcomes and
operational performance.”
Global
AI in IoT Market to Reach $16.2 Billion by 2024
Report Linker recently published
research finding that the global AI in IoT market will grow from $5.1 billion
in 2019 to $16.2 billion in 2024 at a compound annual growth rate (CAGR) of 26
percent in that forecast period. An excerpt from the report summary explains
the software solutions segment of the market, which is expected to see the
highest rate of growth:
Most
of the key vendors in AI in IoT market offers software solutions for enhanced
security and scalability.These software solutions are designed to meet
interoperability challenges that arise due to varied heterogeneous devices and
manage large volumes of data and its security and privacy.
They
help in mitigating interoperability issues that create flexibility and managing
various business functions.
Sam Mowers, Investorideas.com
For
a list of artificial intelligence stocks on Investorideas.com visit
here
or become an Investor Ideas member
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