The
#AIEye: NICE (NasdaqGS: $NICE) inContact Partners with Zendesk (NYSE: $ZEN) and
Arlo (NYSE: $ARLO) Launches SmartCloud
Global
#AI Software Market to Reach $126 Billion by 2025
Point Roberts WA, Vancouver BC – January 6, 2020 – Investorideas.com (www.investorideas.com), a global investor news source covering
Artificial Intelligence (AI) brings you today’s edition of The
AI Eye- watching stock news, deal
tracker and advancements in artificial intelligence.
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Today’s
Column- The
AI Eye- Watching stock news, deal tracker and advancements
in artificial intelligence
Stocks
discussed: (NasdaqGS:NICE) (NYSE:ZEN) (NYSE:ARLO)
NICE Ltd. (NasdaqGS:NICE), has announced a joint partner agreement between
cloud customer experience platform NICE inContact and customer service
software-provider Zendesk (NYSE:ZEN). According to the press release, the
aim of this partnership is “to bring NICE inContact CXone – the world’s #1
cloud contact center platform – and Zendesk’s customer service and engagement
products to thousands of customers across the globe.” This will allow customer
service organizations to “combine the power of CXone, which unifies
best-in-class Omnichannel Routing, Analytics, Workforce Optimization, and
Automation and Artificial Intelligence on an Open Cloud Foundation, with
Zendesk’s robust Customer Relationship Management (CRM) in a single agent
interface.” Paul Jarman, NICE inContact CEO, explained:
"This
exciting new partnership between NICE inContact and Zendesk will bring a
holistic, seamlessly integrated solution to companies of all sizes across the
globe. Together CXone and Zendesk enable a 360-degree view of the customer that
powers exceptional experiences that drive customer loyalty and advocacy. We’re
pleased to partner with Zendesk to help organizations reduce agent effort and
increase customer satisfaction, all while driving superior business
outcomes."
Arlo Technologies, Inc. (NYSE:ARLO) has launched Arlo SmartCloud, “a fully managed
robust global platform of innovative capabilities built for security,
scalability and reliability.” Tejas Shah, SVP product and chief information
officer, commented:
"Arlo
has deeply invested in building an industry-leading platform for advanced AI
and security services. We are also an independent company focused on data
security and user privacy that operates this platform as part of a trusted
relationship with our customers. With Arlo SmartCloud, we are extending our
platform to partners to help innovate and deploy new opportunities beyond our
own camera ecosystem."
Global
AI Software Market to Reach $126 Billion by 2025
A report from Tractica finds that the global AI Software
market will grow from $10.1 billion in 2018 to $126.0 billion by 2025. A press
release for the report quotes Tractica principal analyst Keith Kirkpatrick:
“The
global AI market is entering a new phase in 2020 where the narrative is
shifting from asking whether AI is viable to declaring that AI is now a
requirement for most enterprises that are trying to compete on a global level.”
A further excerpt from the press release reads:
According
to the market intelligence company, AI is likely to thrive in consumer
(Internet services), automotive, financial services, telecommunications, and
retail industries. Not surprisingly, the consumer sector has demonstrated its
ability to capture AI, thanks to the combination of three key factors – large
data sets, high-performance hardware and state-of-the-art algorithms. Tractica
estimates that many of the top enterprise AI verticals will follow and
replicate a strategy similar to the consumer Internet companies.”
Sam Mowers, Investorideas.com
For a list of
artificial intelligence stocks on Investorideas.com visit
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