AI Eye Episode 454: Microsoft (NasdaqGS: $MSFT) Teams with Amii for $200K ML
Scholarship, IBM (NYSE: $IBM) and ServiceNow (NYSE: $NOW) Expand Partnership for AI in IT Solution
Point Roberts WA, Vancouver BC – October 15,
2020 – Investorideas.com (www.investorideas.com), a global investor news source covering
Artificial Intelligence (AI) brings you today’s edition of The
AI Eye- watching stock news, deal tracker and advancements in
artificial intelligence.
Listen
to today’s podcast:
https://www.investorideas.com/Audio/Podcasts/2020/101520-Mining.mp3
Today’s
Column- The AI
Eye- Watching stock news, deal tracker and
advancements in artificial intelligence
Stocks
discussed: (NasdaqGS:MSFT) (NYSE:IBM) (NYSE:NOW)
Microsoft (NasdaqGS:MSFT) has teamed up with the Alberta Machine
Intelligence Institute (Amii) to put forward $200,000 in scholarships for the
latter’s Machine Learning Technician Certification I. According to the press
release, the scholarships are being tailored “to Albertans whose employment has
been negatively impacted by COVID-19 or those who come from communities that
are underrepresented in STEM.” Cam Linke, CEO of Amii, explained:
“With
the demand for AI and machine learning expertise continuing to grow, Amii is
pleased to collaborate with Microsoft to accelerate our ability to deliver
exceptional training that prepares Albertans for the careers of the future.
We’re especially excited to bring diverse voices to our program and our field
by offering seats to communities that are historically underserved in computing
science and STEM. Alberta already leads the world in producing top talent in
AI, and this collaboration will help us maintain our advantage.”
IBM (NYSE:IBM) and ServiceNow, Inc. (NYSE:NOW) are expanding their strategic partnership designed
to help companies reduce operational risk and lower costs by applying AI to
automate IT operations. The press release announced a new joint solution
expected later this year, that will “combine IBM's AI-powered hybrid cloud
software and professional services to ServiceNow's intelligent workflow
capabilities and market-leading IT service and operations management products.”
IBM’s CEO Arvind Krishna, said:
"AI
is one of the biggest forces driving change in the IT industry to the extent
that every company is swiftly becoming an AI company. By partnering with
ServiceNow and their market leading Now Platform, clients will be able to use
AI to quickly mitigate unforeseen IT incident costs. Watson AIOps with
ServiceNow's Now Platform is a powerful new way for clients to use automation
to transform their IT operations."
Global Call Center AI Market to Reach
$4.735 Billion by 2026
A report published by Data Bridge Market Research finds that the
global Call Center AI market will grow to $4.735 billion by 2026, owing to “the
increased adoption of automated services in business operations along with
innovations/advancements in AI.” Expected market drivers cited in the report
description include an “increased usage of AI amid a need to present unique
customer solutions,” “increasing requirements of customer engagement platforms
because of a surge of customer engagement services through social media,” and a
“significant surge in the amounts of data being generated and better
effectiveness associated with AI analysis.” However, some potential market
restraints identified include a “lack of guidelines for the development and
advancements of the technology,” and a “lack of applications in complicated
issues faced by customers due to the limited engagement of AI in call centers.”
Sam Mowers, Investorideas.com
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