The
#AIEye #Podcast: Watching #AI Breaking News (NYSE: $ACN) (TSXV: $DM.V)
Accenture
Makes Strategic Investment in Generative AI Platform Writer, and Datametrex
Announces Launch of AnalyticsGPT to Businesses
Global
#AI in #CallCenter Market to Reach $8.55B in 2030
September 19, 2023
– Investorideas.com,
a global investor news source covering Artificial Intelligence (AI) stocks and industry news brings you today’s edition of The AI Eye Podcast; watching AI breaking
news .
Today’s
podcast is sponsored by Fintech Company AppTech Payments Corp. (NasdaqCM:APCX).
Listen
to today’s podcast:
https://www.investorideas.com/Audio/Podcasts/2023/091923-AI-Eye.mp3
Read
this in full at https://www.investorideas.com/news/2023/artificial-intelligence/09191ACN-DM.asp
Today’s
Column- The
AI Eye- Watching stock news, deal tracker and advancements
in artificial intelligence
Stocks
discussed: (NYSE:ACN) (TSXV:DM)
Accenture (NYSE:ACN), through Accenture Ventures, has made a strategic investment in Writer, which
is described as “a platform using generative AI to help enterprises create and
shape content in the ways people already work.” Writer, according to the press
release, “is designed to help organizations deploy AI-driven applications that
can increase productivity and drive significant business impact across enterprise
functions including support, operations, product, sales, HR, marketing, and
more.” Baiju Shah, Chief Strategy Officer of Accenture Song, explained:
"Our
continued investments in generative AI platforms will empower clients across
all industries to transform how they create, personalize and distribute content
at pace, but also safely, securely and with brand integrity. We’ve entered a
new era of tech-powered creativity and believe Writer’s enterprise-ready
platform is a strong addition to Accenture’s comprehensive set of generative AI
capabilities, tools and expertise, helping our clients capitalize on a wide
range of uses across marketing and sales."
Datametrex AI Limited (TSXV:DM) has announced that Nexalogy Environics Inc., its
wholly-owned subsidiary, has officially launched its artificial intelligence
(AI) and generative pre-trained technology (GPT) software, AnalyticsGPT to
businesses today, designed to empower businesses with the ability to harness
the power of AI for data analysis, research and discovery. Datametrex CEO
Marshall Gunter said:
“We
are excited to officially launch AnalyticsGPT and bring the power of AI-driven
data analytics to businesses of all sizes. Our mission is to simplify the
complexities of data analysis and research, enabling businesses to make smarter
decisions and ultimately improve their bottom line. AnalyticsGPT is the result
of extensive research and development, and we believe it will revolutionize the
way organizations harness the potential of AI for their business and discovery
needs.”
Global
AI in Call Center Market to Reach $8.55B in 2030
A report published by SNS Insider finds that the global AI in Call
Center market is projected to grow from $1.71 billion USD in 2022 to $8.55
billion in 2030, registering a compound annual growth rate (CAGR) of 22.3
percent in the forecast period. The following excerpt from the report’s
description outlines some key factors influencing the market’s growth:
Organizations
are now utilizing AI in their customer service function as a result of recent
breakthroughs in AI technology, changing their attention away from delivering
customer support services via email or SMS to AI-powered chatbots that help
improve customer experience and engagement. For instance, technology based on
artificial intelligence (AI), such as chatbots and Intelligent Virtual
Assistants (IVAs), can effectively engage potential customers by offering
coupons or discounts, while human sales representatives can provide that
crucial personal touch and successfully seal the deal. Additionally, AI can
equip call center agents with comprehensive historical information and valuable
insights about each customer, enabling representatives to present worthwhile
cross-selling and up-selling prospects.
Sam Mowers, Investorideas.com
Read and
hear other editions of the AI Eye
For a list of
artificial intelligence stocks on Investorideas.com visit
here
Podcast sponsor:
AppTech Payments Corp. (NasdaqCM:APCX) is an innovative Fintech company whose mission is to deliver a better way for businesses to provide their customers with immersive commerce experiences. Commerse™, its all-new, patent-backed technology platform powering seamless omni-channel Commerce Experiences-as-a-Service (CXS), drives highly secure, scalable, cross-border digital banking, text-to-pay, crypto payments and merchant services altogether from a single, unified stack designed to increase operational efficiencies and growth for businesses while providing the economic convenience that their customers demand from today’s commerce experiences. For more information, visit apptechcorp.com.
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