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Tuesday, April 14, 2020

The #AIEye: Minecraft Introduces Ray Tracing and #AI from NVIDIA (NasdaqGS: $NVDA), Nuance (NasdaqGS: $NUAN) Announces AI Call Centre Solution

The #AIEye: Minecraft Introduces Ray Tracing and #AI from NVIDIA (NasdaqGS: $NVDA), Nuance (NasdaqGS: $NUAN) Announces AI Call Centre Solution

Global AI in Social Media to Grow by $1.67 Billion from 2019-2023

Point Roberts WA, Vancouver BC – April 14, 2020  – (, a global investor news source covering Artificial Intelligence (AI) brings you today’s edition of  The AI Eye-  watching stock news, deal tracker and advancements in artificial intelligence.

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Today’s Column- The AI Eye- Watching stock news, deal tracker and advancements in artificial intelligence

Stocks discussed: (NasdaqGS:NVDA) (NasdaqGS:MSFT) (NasdaqGS:NUAN)

NVIDIA Corporation (NasdaqGS:NVDA), along with Microsoft (NasdaqGS:MSFT) and Mojang Studios, is bringing a form of ray tracing known as path tracing for the Windows 10 version of the hugely popular game Minecraft. According to the press release, ray tracing improves graphics by introducing “realistic shadows, lighting and vibrant colors.” Minecraft is also introducing NVIDIA DLSS 2.0, described as “an improved deep learning neural network that boosts frame rates while generating beautiful, sharp images for games.” Jeff Fisher, senior vice president of gaming at NVIDIA, explained:

“We teamed up with Mojang Studios to bring next-generation ray tracing and AI to Minecraft and the results are truly amazing. There is a ton of excitement from the community for Minecraft with RTX, and we can’t wait to see what they create.”

Nuance Communications, Inc. (NasdaqGS:NUAN) has introduced a solution that uses AI to eliminate putting customers on hold. With the addition of Nuance Voice-to-Agent Messaging to a firm’s contact center phone/IVR system, customers are allowed to “leave a voice message of any length to explain their issue and requests.” According to the press release, “Voice-to-Agent uses conversational AI to automatically convert the customer voice message into text, then uses natural language understanding to understand the customer request and route to the best agent or agent pool. Nuance’s AI can also provide agents with proposed answers and automatically send an SMS to the customer with a personalized response.” Tony Lorentzen, General Manager and Head of the Intelligent Engagement business at Nuance, explained:

“In any situation where an organization is facing a surge in callers, the ability to quickly understand the call context removes the heavy burden on call center agents and makes for a better customer experience. Instead of waiting on hold, they can simply leave a voice message and get their question answered via an SMS chat. Because our platform is unified, not only is it easy for customers to solve for high-demand times, but it also brings channels together in a controlled way that can simultaneously accelerate digital-first strategies and future plans.”

Global AI in Social Media to Grow by $1.67 Billion from 2019-2023

A report from Technavio finds that the global AI in Social Media market is expected to grow by $1.67 billion from 2019-2023 with a market deceleration at a compound annual growth rate (CAGR) of over 30 percent. An excerpt from the report snapshot outlines the market:

The growing demand for data integration and visual analytics is driving artificial intelligence in the social media market. The need for data integration and visual analytics solutions is rising due to the complexity involved in the deployment and maintenance of reliable data interfaces and the generation of vast volumes of data across various end-user industries. This is encouraging the adoption of artificial intelligence in social media as it facilitates real-time analysis, help in effective decision making, and enables enterprises to bridge the gap between IT and businesses. Moreover, the demand for artificial intelligence in social media is also increasing because it helps in monitoring, transforming, analyzing, interpreting data and link multiple enterprise systems of end-users with the web and cloud-based applications.

Sam Mowers,

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